Windows Task Scheduler (WTS): Troubleshooting

WTS Task Creation

When facing errors while creating WTS tasks via DataSelf ETL+ or ETL+ Agent:

• Must open ETL+ by right-clicking on ETL+ on Win Explorer -> Run as administrator -> confirm User access control prompt.

• The configured user credentials must have local Win Administrator rights.

• Verify credentials spelling.

• Passwords with single or double quotes might cause failures in this script. Remove them from the password.

• Verify username syntax, ex: domain\name, or name@domain.com, or name.

• Look at the ETL+ Web Log and test the script via the command line - this might give you more details about the error.

• Have ETL+ installed on the local hard drive (not on a folder from another computer), nor on a folder managed by apps such as OneDrive or GoogleDrive, and DropBox.

• Create the WTS task manually - see ETL+ log for parameters.

• Check with your IT, this is likely a simple security issue.

WTS Tasks Not Running as Expected

• In most cases, the default WTS settings work as expected. However, WTS has a large number of parameters that depend on your Windows security configuration. WTS tasks might fail to run when parameters aren’t 100% fine-tuned. We recommend searching for online documentation to evaluate your WTS configuration.

• Enable WTS History recording to monitor error messages:

  • Open an elevated Task Scheduler (ie. right-click on the Task Scheduler icon and choose Run as administrator).

  • In the Actions pane, click Enable All Tasks History.

• Be sure WTS tasks has the following parameters:

  • The top panel shows the task Enabled (see right panel to enable/disable tasks).

  • General tab:

    • User account must have local Win Admin rights.

    • Run whether user is logged on or not is selected.

    • Run with highest privileges is selected.

  • Triggers tab: Be sure the trigger is properly configured and Enabled.

  • Actions tab: Be sure it has the correct information.