DataSelf Extended Support Plan
The following professional services are covered:
Deployment
Out-of-the-box deployment of your DataSelf Analytics software such as ETL+, data warehouse, Power BI, and Tableau. Some of these tasks might require the client’s assistance and/or use the client’s own software (e.g., Power BI).
Out-of-the-box deployment of DataSelf BI Templates (mappings, data models, reports, dashboards).
Connection of the out-of-the-box DataSelf software to the client’s source system(s).
Connection of the out-of-the-box DataSelf BI Templates to the client’s source system(s). This applies to the source systems listed here.
Guidance on how the client can perform their own data quality assurance.
Adjustments (maintenance, custom fields)
Adding source fields (including custom fields) from pre-mapped tables.
Setting up single sign-on (SSO) in Tableau.
Setting up row-level security (RLS) based on single-user and single-manager levels: one per year.
Unlimited seats in instructor led, online classes (DataSelf University online) (limited to seat availability).
Dedicated one-on-one training per year. See your SOW for details.
Self-service classes available 24/7.
Upgrades
DataSelf software.
Source System(s): Adapting DataSelf Analytics to the client’s source system(s) upgrades and moves. See the following page for details: Data Source Move/Upgrade.
DataSelf Software Maintenance Program (SMP): Click here for details.
NOTES
The client might need to assist with some of these tasks.
Subject to change without notice.