Formulas and calculations for Key Performance Indicators (KPIs) and Metrics.

In this section

Work in progress


Days Sales Outstanding (DSO): Avg number of days to collect payments.

Average Days Delinquent (ADD)

Bad Debt to Sales Ratio

Percentage of Credit Available

Aging Percentages

Collections Effectiveness Index (CEI): Effectiveness of securing overdue payments within a time period.

High Risk Accounts

High Overhead Accounts

Inventory Management