Tableau Authorization-to-run (ATR) Service

The ATR service on a Windows virtual desktop/VM periodically verifies that Tableau Desktop is authorized to run. Tableau Desktop licenses on VMs are especially vulnerable to losing their license status.

Recommended article about the ATR service

https://help.tableau.com/current/desktopdeploy/en-us/desktop_deploy_license_deactivate.htm https://help.tableau.com/current/desktopdeploy/en-us/desktop_deploy_license_deactivate.htm

Commands to (Re-)Enable the ATR Service

The Microsoft Windows commands in this example:

1. (Re-)enables the ATR service on your local server/VM if it has been disabled

2. Sets ATR to verify the Tableau Desktop license every 4 hours.

atrdiag.exe -enableATRFeature
atrdiag.exe -setDuration 14400

^NOTES

• 14,400 seconds = 4 hours, the lowest allowed value.

• In this example, every 4 hours atrdiag.exe will check that the license for Tableau Desktop is still active.

• Tableau Desktop licenses on VMs are especially vulnerable to losing their license status.