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Tableau Desktop

Installing and using Tableau Desktop and Creator licenses.

In this section

How to Activate A Tableau Desktop License — Activating, re-activating and reinstalling Tableau Desktop License. How to address the “We were unable to activate the product” message.
Deactivate a Tableau Desktop License — How to deactivate a Tableau Desktop license that was activated by Tableau Cloud. To transfer Tableau Desktop to another computer, you must first deactivate its license.
"Your session timed out" Message/Tableau Desktop — Message from Tableau Desktop “Your session timed out. Reopen the dialog to connect.”
Tableau Authorization-to-run (ATR) Service — The ATR service on a Windows virtual desktop/VM periodically verifies that Tableau Server and Tableau Desktop are authorized (licensed) to run. Tableau software on VMs are especially vulnerable to losing their license status.

Tableau Desktop License Issues with Virtual Machines (VMs)

Tableau Desktop licenses deployed on Virtual Machines (VMs) instead of on physical hardware, are likely to lose their license status. The Tableau Authorization-to-run (ATR) Service page has instruction on for how to deploy Tableau Desktop on a VM.

Tableau Desktop Related Pages

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