Professional Services

Description of professional services and service plans available from DataSelf.

Professional Services not included: DataSelf Corp. offers additional professional services outside of the ASMP to assist clients as desired. These services can cover any area of the DataSelf BI solution including training, customizations, installation of new releases and fixes, and other technical support. These services are quoted separately. – from old 2011 document

Contrast: Professional Services, Tech Support, support#dataself.com

DataSelf Analytics - Deployment Steps – Terminology used on that page

• consulting services

• DataSelf BI Infrastructure Certified Consultant x4

DataSelf Extended Support Plan

• professional services (used 1 time) – “The following professional services are covered:””

• No mention of a DS person or role!

Data Source Move/Upgrade

• “DataSelf representative”

Internal Pages

• Client Service Options

  • Essential Support Plan: Client Service Option

  • Extended Support Plan: Client Service Option

DataSelf.com

https://www.dataself.com/pricing/ page has a lot of product info but zero mentions of “professional services”

• Maintenance and Support: www.dataself.com/brochures/DsSMP.pdf
  The .pdf file is titled Software Maintenance Program (SMP)

This SMP describes the policies and procedures under which DataSelf Corp. (“DataSelf”) provides technical support services (“Support and Maintenance Services”) for its DataSelf Analytics software products (“Software”) to its customers (each, a “Customer”).

Support and Maintenance Services are provided by: • One-stop-shop live support: o Phone: 888-910-9802 x2 o Email: support@dataself.com o Business hours: 8am to 8pm EST (5am to 5pm PST), from Mon to Fri excluding US holidays o Response time within 1 week

• https://www.dataself.com/dataself-analytics-deployment/

PROFESSIONAL SERVICES (PS)*

DataSelf Certified Consultants are equipped to properly perform data testing, adjust the data extraction process, and train users. Without PS, we don't guarantee data accuracy.

I understand that the free trial doesn't include PS.

• https://www.dataself.com/dataself-analytics-for-acumatica-sql-deployment-form/

  • “Easy Deployment Instructions” – Link to non-existent URL https://dataself.atlassian.net/wiki/spaces/DS/pages/235929702/Deployment+Form+for+Advanced+Analytics+for+Acumatica